Privacy Policy

NicolePayzant.com is committed to protecting and respecting your privacy. We understand the importance of safeguarding personal data and take our responsibilities under applicable privacy and data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect information you provide to us through our website (nicolepayzant.com).

1. Commitment to Privacy and Data Protection

At NicolePayzant.com, your privacy is a priority. We are dedicated to handling your personal information in a secure, lawful, transparent, and fair manner. This policy provides a clear explanation of how your data is collected and used, your rights in relation to that data, and how to exercise those rights.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through nicolepayzant.com, whether provided directly by you or collected automatically during your interactions with the website. NicolePayzant.com is the data controller of the personal information collected via this website. If you have any questions regarding this policy or wish to exercise your rights, you may contact us at [email protected].

3. Categories of Data Processed

We collect and process the following types of personal data:

a) Usage Data: Information automatically collected about your use of the site, including IP addresses, browser type and version, time zone setting, referring/exit pages, date/time stamps, session duration, and other diagnostic data.

b) Account Data: Identifying details such as your name, email address, postal address, telephone number, and login credentials where applicable.

c) Profile Data: Information related to your preferences, purchase history, interactions, and behavior on the site.

d) Communication Data: Records of any correspondence with us, including emails, support requests, and chat transcripts.

e) Technical Data: Information about the device you use to access the website, such as operating system, browser plug-ins, screen size, language settings, and device identifiers.

f) Transaction Data: Records of payments and purchases made via the website, including billing details and delivery addresses.

g) Preference Data: Your marketing preferences, notifications consent, survey endorsements, and interests in particular services or products.

4. Legal Bases for Processing

We process your personal data using the following lawful bases under the GDPR:

– Performance of a Contract: When data is necessary to deliver a service, fulfill an order, or respond to your requests.
– Legitimate Interest: For purposes such as improving website functionality, preventing fraud, and enhancing user experience—provided that such interests are not overridden by your rights.
– Consent: Where required, we rely on your explicit consent (e.g. for marketing communications or optional cookies).
– Legal Obligation: To comply with applicable legal requirements, court orders, or regulatory obligations.

Residents of California may also exercise their rights under the CCPA, including the right to opt out of the sale of personal information (NicolePayzant.com does not sell users’ personal data).

5. Your Rights

You have the following rights regarding your personal data:

– Right of Access: To request confirmation of whether we process your data and to obtain a copy of that data.
– Right to Rectification: To have inaccurate or incomplete data corrected.
– Right to Erasure (“Right to be Forgotten”): To request deletion of your personal data, subject to legal obligations.
– Right to Restriction of Processing: To restrict data use in certain circumstances.
– Right to Data Portability: To receive your data in a structured, commonly used, machine-readable format and to transmit it to another controller.
– Right to Object: To object to data processing carried out on the grounds of legitimate interests or for direct marketing.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

NicolePayzant.com employs appropriate technical and organizational security measures to protect your personal data, including:

– Data encryption during transmission and storage;
– Role-based access controls and two-factor authentication for system users;
– Secure backup procedures and infrastructure monitoring;
– Regular staff training on data protection compliance and incident response.

Although we take reasonable steps to safeguard your data, no system is completely secure. Please exercise caution when sharing information online.

7. International Transfers

Your information may be transferred to, and maintained on, servers located outside your jurisdiction, including countries outside the European Economic Area (EEA) or California. Where data is transferred internationally, we implement safeguards such as:

– Standard Contractual Clauses approved by the European Commission;
– Binding corporate rules or other mechanisms recognized under GDPR and CCPA;
– Contractual assurances from third-party processors to uphold privacy commitments in accordance with regulatory requirements.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected and processed, including the following standard retention periods:

– Usage and Technical Data: 12 months from date of collection;
– Account and Profile Data: Retained while your account is active, and up to 5 years thereafter;
– Communication Data: Up to 3 years from last interaction;
– Transaction Data: Retained for 7 years for financial and audit compliance;
– Preference Data: Until consent is withdrawn or no longer needed.

Data may be retained longer if required by law or in connection with legal proceedings.

9. Cookie Policy

NicolePayzant.com uses cookies and similar tracking technologies to enhance user experience and deliver relevant content. Cookies used include:

– Essential Cookies: Necessary for the operation of the website and core functionalities.
– Functional Cookies: Used to remember user preferences and choices (e.g., language, region).
– Analytics Cookies: Collect aggregated data on user behavior for site performance monitoring.
– Performance Cookies: Help us understand site speed and error logging to optimize performance.

10. Cookie Management and Compliance

Upon your first visit to nicolepayzant.com, you are presented with a cookie consent banner enabling you to selectively accept or reject non-essential cookies. You may manage your cookie preferences at any time via your browser settings or through our cookie preference center (accessible on our site). All cookie use is in line with GDPR and CCPA requirements.

11. Protection of Children’s Data

Nicolepayzant.com does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will take appropriate steps to delete the information. Parents or guardians who believe that we may have collected information from a child under 13 can contact us immediately at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulatory requirements, our privacy practices, or site functionalities. You are encouraged to review this policy periodically. Should any material changes affect your rights, we will notify you through notices on our website or by direct communication if appropriate.

13. Contact Details

If you have any questions or concerns regarding this Privacy Policy, your personal data, or would like to exercise your rights, you may contact us at:

Email: [email protected]

NicolePayzant.com is committed to ensuring transparent practices, upholding your data rights, and operating in full compliance with applicable data protection laws, including GDPR and CCPA. Please reach out if you have any privacy-related questions or wish to submit a data request.